Privacy Policy
Last updated: September 2024
Cynaroides Boutique is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit cynaroides.co.za or make a purchase from us.
1. Information We Collect
- Order details — name, email, phone, shipping & billing address, payment info (via PayFast).
- Account and contact form submissions.
- Technical data such as IP address and browser type via cookies and analytics.
2. How We Use Your Information
- To process and fulfil your orders.
- To send order confirmations, tracking updates and customer service messages.
- To improve our website and product offerings.
- To send marketing communications where you have opted in.
3. Sharing Your Information
We do not sell your personal information. We share data only with trusted service providers (couriers, PayFast) to fulfil your order. All providers are required to handle data securely.
4. Cookies
We use essential and analytical cookies. You may adjust cookie preferences in your browser settings.
5. Your Rights (POPIA)
Under POPIA you have the right to access, correct, or delete your personal information. Contact us at info@cynaroides.co.za.
6. Security
Payment information is encrypted via SSL and processed by PayFast — we do not store card details.
7. Contact
Cynaroides Boutique — 37–39 Voortrekker Street, Heidelberg, Gauteng — info@cynaroides.co.za